Smartpress.com has a devoted customer base of visual designers and print buyers—some place several orders weekly. To ensure a more efficient checkout flow, the technology team leveraged the site’s credit card payment vendor to allow customers to save their credit card details, and I designed the user interface.
Research of best practices confirmed that to minimize disruption, users should be able to add and opt to save their credit card information during checkout. They should also be able to update their credit card details (such as expiration dates and setting a default card) and add additional cards during checkout.
Customers also need access to add new credit cards—and edit or delete their saved credit cards—in their secure account area.
Smartpress.com customers had increasingly requested this feature, and once implemented the feedback was overwhelmingly positive.