Louis Goodson, Director of Product Management – Payments
DIGITAL RIVER

“We hired Sharon to help us design a working prototype to review new functionality with high profile clients. In one month, we needed three prototypes completed that demonstrated full end-to-end shopper experiences in conjunction with modified checkout flows. These also had to be built in consultation with outside partners.

“Throughout the process, Sharon was a delight to work with, asked thought-provoking questions from Day One, and ultimately delivered everything we needed on time and with high quality.”

Michael Lewis, Director of Sales
smartpress.com (Division of THE BERNARD GROUP)

“Sharon did a great job managing and rolling out new client-facing tools that were an integral part of my team’s continued success. She served as a bridge between our development team and internal stakeholders, keeping us all on task and well informed.

This involved understanding the needs of both external clients and internal users. Most importantly she connected on a personal level with my team. Sharon provided a great UX while helping us improve our client UX in a fast-growing and dynamic environment.”

John Elstad, Project Manager
BEST BUY

“Sharon and I worked together on a very complex high-profile project at Best Buy. She did a fantastic job as the information architect, continually providing high-quality work, including numerous user interface document updates and showing a deep understanding of the subject matter and how it related to the user experience.

I wouldn’t hesitate to recommend her for any interactive project requiring a reliable and very competent information architect.”

Steve Scofield, Senior Manager – Online User Experience
CAPELLA EDUCATION COMPANY

“Sharon is a self-starter and understands the UX process well. She has a solid grasp of responsive design and worked on projects that required a mobile-first approach. She is also a fun and driven person with a great ‘can-do’ attitude.”

Kristin E. Kralick, User Experience Lead
ST. JUDE MEDICAL

“When Sharon steps in the door, things get done! Sharon immediately grasped the complex medical environment and the limitations of our Sitecore content-managed site. She created an Axure template that simplified the wireframing process, and she designed a specifications template that made it easier for team members to digest the wireframes and annotations.

“Sharon was a key player in creating an interactive prototype and gaining design approval from stakeholders across the country. She helped define the optimal UI patterns for the website while considering mobile and tablet usability heuristics. She worked with stakeholders to understand requirements, suggest solutions, and present with confidence.”

Bob Berry, Small Business Product and User Experience Research
DELUXE CORPORATION

“I worked with Sharon extensively as we conducted in-depth user research with over 125 small business owners across the U.S., focused on a rich variety of online marketing products and services for small businesses. The testing was intense, fun, and insightful—and we could not have done it without Sharon!

“I found Sharon’s enthusiasm refreshing and contagious—including her passion for customer insight, effective information design, proven user experience, and applying real-world research to influence designers, developers, and other key stakeholders to do the right thing.

Her detailed and well-organized reports to the product teams, relevant real-time revisions to the prototypes and interfaces, and recommendations for future product revisions will likely create a more compelling and useful online marketing experience for thousands of small business owners and operations.

“Sharon demonstrated how to bring both an exhaustive attention to detail and the ability to frame, analyze, and report those details in a relevant and business-centric context. I’ve been doing user testing and user experience design for over 15 years, and I learned much from Sharon these last several months. Thank you, Sharon!”

Visit my LinkedIn profile for additional recommendations.