“We hired Sharon to help us design a working prototype to review new functionality with high profile clients. In one month, we needed three prototypes completed that demonstrated full end-to-end shopper experiences in conjunction with modified checkout flows. These also had to be built in consultation with outside partners.
“Throughout the process, Sharon was a delight to work with, asked thought-provoking questions from Day One, and ultimately delivered everything we needed on time and with high quality.”
Louis Goodson, Director of Product Management – Payments
“Sharon and I worked together on a very complex high-profile project at Best Buy. She did a fantastic job as the information architect, continually providing high quality work, including numerous user interface document updates and showing a deep understanding of the subject matter and how it related to the user experience. I wouldn’t hesitate to recommend her for any interactive project requiring a reliable and very competent information architect.”
John Elstad, Project Manager
“Without Sharon’s extensive ground-laying work, vision, and design direction, rebuilding the Retrieve a Golden of the Midwest (RAGOM) website and database would have been impossible.
Instrumental in driving the overall push for an improved website for more than five years, Sharon provided well-prepared wireframes and design specifications that gave the site its new backbone. From the perspective of a Drupal site builder and data migrations consultant, this was critical in forming the framework required to launch the organization’s first complete renovation of its website in over ten years.
Sharon’s expert evaluation and guidelines, copy editing prowess, and her enthusiasm and eagerness to learn the Drupal platform at an administrator level ensured a consistent and straightforward user experience, and was immediately recognized with unanimously enthusiastic reviews when the website went live.”
Ben Harris, Web Developer and Technical Consultant
BEN HARRIS WEB DEVELOPMENT
“Sharon is a self-starter and understands the UX process well. She has a solid grasp of responsive design and worked on projects that required a mobile-first approach. She is also a fun and driven person with a great ‘can-do’ attitude.”
Steve Scofield, Senior Manager – Online User Experience
CAPELLA EDUCATION COMPANY
“When Sharon steps in the door, things get done! Sharon immediately grasped the complex medical environment and the limitations of our SiteCore content-managed site. She created an Axure template that simplified the wireframing process, and she designed a specifications template that made it easier for team members to digest the wireframes and annotations.
“Sharon was a key player in creating an interactive prototype and gaining design approval from stakeholders across the country. She helped define the optimal UI patterns for the web site while considering mobile and tablet usability heuristics. She worked with stakeholders to understand requirements, suggest solutions, and present with confidence.”
Kristin E. Kralick, User Experience Lead
ST. JUDE MEDICAL
“I was finalizing my foster dog’s adoption and went to our volunteer site to print the necessary paperwork. Wow, it was so easy to find everything and so easy to print—and it all looked great! This is the first dog I’ve placed since the new volunteer site launched, and I have to say it is a dream come true.
“In the past I would have to search around trying to remember where the various handouts were and if what I was printing was the current edition. So nice not to have to do that now. I know it was a ton of work, but Sharon made my job so much easier.”
Denise A., Fellow Volunteer
RETRIEVE A GOLDEN OF THE MIDWEST
“I worked with Sharon extensively as we conducted in-depth user research with over 125 small business owners across the U.S., focused on a rich variety of online marketing products and services for small business. The testing was intense, fun, and insightful—and we could not have done it without Sharon!
“I found Sharon’s enthusiasm refreshing and contagious—including her passion for customer insight, effective information design, proven user experience, and applying real-world research to influence designers, developers, and other key stakeholders to do the right thing. Her detailed and well-organized reports to the product teams, relevant real-time revisions to the prototypes and interfaces, and recommendations for future product revisions will likely create a more compelling and useful online marketing experience for thousands of small business owners and operations.
“Sharon demonstrated how to bring both an exhaustive attention to detail and the ability to frame, analyze, and report those details in a relevant and business-centric context. I’ve been doing user testing and user experience design for over 15 years, and I learned much from Sharon these last several months. Thank you, Sharon!”
Bob Berry, Small Business Product and User Experience Research
Visit my LinkedIn profile for additional recommendations.